When submitting your premium refund request, please include:
a fully completed and signed Refund Request Form; and
a copy of confirmation of coverage; and
confirmation of your early departure such as boarding pass or
itinerary, or any other written proof of your early return to
your country of origin; and
any other documentation to support your refund request.
Refunds are payable when:
The entire trip is cancelled prior to the effective date.
You return to your country of origin prior to the expiry date, without intending to return to Canada. Refunds
are not payable for time spent in your country of origin
between visits to Canada.
You become insured under a Canadian provincial or
territorial health/medical plan.
Premium refunds, regardless of method of payment, must be
obtained from the agent where coverage was originally purchased
unless purchased directly from AGA. There will be no refund of
premium if a claim has been made.
Refunds are payable from the date we receive the request.
Refunds for partial cancellations will be calculated by
multiplying the daily premium by the actual number of
days the policy was in effect; if this amount is less than the
minimum premium required, the minimum premium will
be used. This amount is then subtracted from the total
premium paid. The refund will be calculated based on the
date the refund request is received by AGA.
A refund fee in the amount of $25 will apply.
Refund amounts less than the minimum premium will not
Refund Request Form